Terms & Conditions

Acceptance of Terms

By accessing or using Dreamy Dazzle, you agree to comply with these Terms & Conditions and all applicable laws and regulations.

If you do not agree with these terms, please discontinue your use of the website and do not place an order.

About Dreamy Dazzle

Dreamy Dazzle is an online jewellery store offering stylish and elegant jewellery collections for customers who appreciate timeless beauty and modern fashion.

Our collections may include pearl jewellery, pearl necklaces, pearl choker necklaces, pearl bracelets, pearl chains, jewellery sets, earrings, rings, pendants and other fashion jewellery products.

Website Usage

You may use this website for personal and lawful purposes only. You agree not to misuse the website or attempt to interfere with its normal operation.

• You must not use the website for fraudulent activities.
• You must not attempt unauthorized access to website systems.
• You must not upload malicious software or harmful content.
• You must not copy website content for unauthorized commercial use.
• You must not interfere with the website's security or functionality.

Account Information

If account creation is available on our website, you are responsible for providing accurate and current information.

You are also responsible for maintaining the confidentiality of your account credentials and for activities carried out through your account.

If you believe your account has been accessed without authorization, please contact Dreamy Dazzle promptly.

Product Information

We make reasonable efforts to ensure that jewellery descriptions, images, specifications and other product information displayed on the website are accurate.

• Actual product colours may vary slightly due to screen settings.
• Photography lighting may affect the appearance of jewellery.
• Product availability may change without prior notice.
• Product designs may be updated or modified when necessary.
• Measurements and product specifications should be checked before ordering.

Prices & Product Availability

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing, description or availability errors whenever identified.

Orders & Order Confirmation

When you place an order, you are submitting a request to purchase the selected products under the applicable terms.

An order confirmation may be sent to the email address or contact information provided by you.

Receiving an order acknowledgement does not necessarily guarantee that the order can be fulfilled. Orders may be cancelled in circumstances such as product unavailability, pricing errors, payment issues or suspected fraudulent activity.

Payment Terms

Customers must provide valid payment information when completing an online purchase through the payment methods available on the website.

Orders will generally be processed after successful payment confirmation, subject to product availability and other applicable conditions.

Payment-related information may be processed through third-party payment providers according to their respective terms and privacy policies.

Order Cancellation

Order cancellation requests may be accepted depending on the processing or shipping status of the order.

Once an order has been processed, packed or shipped, cancellation may no longer be possible.

Any eligible refund resulting from cancellation will be handled according to the applicable refund policy.

Shipping & Delivery

Dreamy Dazzle aims to process and dispatch orders within the applicable processing timeframe communicated on the website.

Delivery time may vary depending on the destination, courier availability, weather, public holidays, logistics conditions and other circumstances beyond our reasonable control.

• Please provide a complete and accurate delivery address.
• Ensure your phone number and email address are correct.
• Customers may be contacted regarding delivery issues.
• Delays caused by third-party courier services may be outside our control.

Returns, Exchanges & Refunds

Returns, exchanges and refunds are subject to the applicable Dreamy Dazzle return and refund policy.

Eligibility may depend on the product condition, return timeframe, packaging and other requirements specified in the applicable policy.

Damaged or Incorrect Products

If you receive a product that appears damaged, defective or different from what you ordered, please contact Dreamy Dazzle as soon as reasonably possible.

You may be asked to provide order details and photographs or other information to help us review the issue.

Any resolution will be provided according to the applicable return, replacement or refund policy.

Jewellery Care

Proper care can help maintain the beauty and appearance of jewellery. Customers should follow any care instructions provided with their product.

• Keep jewellery away from harsh chemicals where applicable.
• Avoid direct contact with perfumes and cosmetic products.
• Keep jewellery away from excessive moisture when recommended.
• Store jewellery separately to reduce scratches and tangling.
• Clean jewellery gently using suitable materials.

Promotions & Discounts

From time to time, Dreamy Dazzle may offer promotional campaigns, discount codes, special offers or seasonal sales.

Promotions may have specific eligibility requirements, validity periods, product exclusions or usage limits.

Promotional offers cannot be assumed to apply unless the applicable conditions are clearly stated at the time of purchase.

Gift Cards & Promotional Codes

If Dreamy Dazzle offers gift cards or promotional codes, they may be subject to additional terms communicated at the time they are issued.

Customers are responsible for entering promotional codes correctly during checkout and checking whether the discount has been applied before completing the order.

Intellectual Property

All original content available on Dreamy Dazzle, including the brand name, logo, graphics, photographs, product images, written content, page designs and other materials, belongs to or is used by Dreamy Dazzle with appropriate rights.

You may not reproduce, copy, modify, distribute or commercially exploit such content without prior written permission.

Customer Reviews & Content

If customers submit reviews, photographs, feedback or other content to Dreamy Dazzle, the content should be genuine, lawful and non-offensive.

Customers should not submit content that infringes another person's copyright, trademark, privacy or other legal rights.

Privacy & Personal Information

Your use of Dreamy Dazzle is also subject to our Privacy Policy. The Privacy Policy explains how information submitted through the website may be collected, used and handled.

Please review the Privacy Policy before submitting personal information or completing a purchase.

Third-Party Services

Our website may use third-party services including payment providers, courier partners, analytics tools, hosting providers and other technology services.

Third-party services may have their own terms and privacy policies. Dreamy Dazzle is not responsible for policies that are independently controlled by third-party providers.

Website Security

We take reasonable steps to maintain the security and functionality of our website. However, no online system can be guaranteed to be completely secure or uninterrupted.

Customers should avoid sharing passwords, payment credentials or other sensitive information with unauthorized individuals.

Limitation of Liability

Dreamy Dazzle will make reasonable efforts to provide accurate information and reliable website services.

However, to the extent permitted by applicable law, we shall not be responsible for losses caused by circumstances beyond our reasonable control, including technical failures, third-party service interruptions, delivery delays or other external events.

Events Beyond Our Control

Dreamy Dazzle shall not be considered responsible for delays or failure to perform obligations caused by circumstances outside reasonable control.

Such circumstances may include natural disasters, severe weather, government actions, transportation disruptions, technical outages, public emergencies or other unforeseen events.

Changes to These Terms

Dreamy Dazzle may update these Terms & Conditions from time to time to reflect changes in our website, products, services, business practices or applicable requirements.

The latest version will be published on this page. Customers are encouraged to review these terms periodically.

Governing Law

These Terms & Conditions shall be interpreted and applied in accordance with applicable laws and regulations.

Any dispute relating to the use of the website, products or services shall be addressed according to the applicable legal jurisdiction.

Contact Information

If you have any questions regarding these Terms & Conditions, orders, products, returns or any other website-related matter, please contact Dreamy Dazzle through the contact options available on our website.