Privacy Policy

When you use Dreamy Dazzle, we may collect information that helps us provide our products, process orders and improve your shopping experience.

• Personal Details: Name, email address, phone number and other contact information you provide to us.
• Shipping Information: Delivery address, billing address and information required to fulfill your jewellery order.
• Order Information: Products purchased, order history, transaction details, returns and related communications.
• Account Information: Information associated with your Dreamy Dazzle account, if you choose to create one.
• Communication Information: Information you provide when you contact our support team or submit an enquiry.
• Technical Information: Browser type, device information, IP address and general website usage information may be collected automatically.

We use collected information only for legitimate business and service purposes, including:

• Processing and fulfilling your orders.
• Arranging shipping and delivery of your jewellery.
• Sending order confirmations, updates and service messages.
• Responding to your questions, requests and customer support enquiries.
• Improving our website, products and overall shopping experience.
• Understanding website usage and customer preferences.
• Detecting, preventing and addressing fraud, misuse or security issues.
• Sending promotional communications where permitted and where you have chosen to receive them.
• Complying with applicable legal, regulatory and accounting requirements.

When you place an order with Dreamy Dazzle, certain information is required to process and deliver your purchase.

We recommend reviewing the privacy and security information of the payment provider used during checkout before completing a transaction.

Dreamy Dazzle may use cookies and similar technologies to help our website function properly and to understand how visitors interact with our website.

• Remembering website preferences and settings.
• Helping essential website features work correctly.
• Understanding website traffic and performance.
• Improving website navigation and user experience.
• Supporting relevant marketing and analytics activities, where applicable.

To operate our online store effectively, we may work with trusted third-party service providers. These may include payment processors, website hosting providers, analytics services, shipping partners, technology providers and customer support tools.

These providers may receive information necessary to perform their services. Where applicable, their use of information is governed by their own privacy policies and terms.

Our website may also contain links to third-party websites. Dreamy Dazzle is not responsible for the privacy practices, security or content of websites that are not operated or controlled by us.

We take reasonable steps to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.

However, no online transmission or electronic storage method can be guaranteed to be completely secure. We therefore cannot promise absolute security of information transmitted over the internet.

We retain personal information for as long as reasonably necessary to provide our services, complete transactions, maintain business records, resolve disputes, prevent fraud and comply with applicable legal or regulatory obligations.

Where appropriate and legally permitted, you may request deletion or correction of personal information associated with you. Some information may need to be retained where required by law or for legitimate business purposes.

Depending on applicable law and your location, you may have certain rights regarding your personal information.

• Request access to personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal information where legally applicable.
• Choose whether to receive certain promotional communications.
• Ask questions about how your information is collected or used.

These rights may be subject to legal limitations and may not apply in every situation.

Dreamy Dazzle's website is intended for general audiences and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action where required.

From time to time, Dreamy Dazzle may communicate with customers regarding new pearl jewellery collections, special offers, website updates, promotions or other relevant information.

If you no longer wish to receive promotional emails, you may use the unsubscribe option provided in the communication or contact us directly.

Depending on the service providers and technologies used to operate our website, your information may be processed or stored in a country other than the country in which you live.

Where applicable, we take reasonable steps to ensure that information is handled in accordance with relevant legal requirements and appropriate safeguards.

Dreamy Dazzle may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices or applicable legal requirements.

When changes are made, the updated policy will be published on this page and the "Last Updated" date will be revised.

Dreamy Dazzle was created around the idea of timeless beauty, graceful design and a beautiful customer experience. We believe that trust is an important part of that experience.

Whether you are exploring a pearl necklace, choosing a pearl bracelet, discovering a delicate pendant or finding jewellery for a special occasion, we want you to feel confident while browsing and shopping with us.

Your privacy matters, and we are committed to treating your information with care and responsibility.